Mailing, cancellations & refunds.
The current OffToPost preview is free. It creates demo orders only, so there are no payments to refund and no physical letters to cancel.
What the first version supports
One recipient per order, one PDF with 1–5 portrait US Letter pages, and a maximum file size of 10 MB. The planned output is black-and-white, single-sided printing plus an address sheet, envelope, and domestic First-Class postage. Both addresses must be in a supported U.S. state or Washington, D.C.
Use the right kind of document
Use ordinary letters, copies, and correspondence. This preview does not offer certified mail, recipient signatures, guaranteed delivery, international mail, checks, original documents, or notarization. Follow the recipient’s instructions if they need an original signature or a specific service.
Check addresses and the print proof
The preview checks address formatting and lets you inspect your PDF. It does not confirm a real postal address or provide a provider-approved print proof. Live address verification, final document proofing, and current delivery estimates must be available before paid mailing opens.
Delivery updates have limits
Postal scan information may be delayed or missing. An ordinary letter’s status update does not prove that the intended recipient read or signed for it. Choose a suitable postal service when your document requires proof or a firm deadline.
Edits and cancellation
You can change a PDF or address before finishing the demo. Leaving the sending flow clears those details. Live mailing will have a production cutoff after which an order may no longer be changeable. The exact cancellation process and cutoff will be published before payment is enabled.
Refunds and failed fulfillment
No money is collected in this version. The paid service’s refund rules, treatment of printing or mailing failures, and support process must be finalized and displayed before accepting orders. The demo does not make a promise about future refund eligibility or timing.
Need help?
Visit the help desk for PDF and mailing questions, or see contact options. The preview terms and privacy notice describe this version in more detail.